Privacy Policy
 

Last updated: July 20, 2026

Easy Bath Renovations respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Easy Bath Renovations collects, uses, stores, and shares personal information when you visit our website, request a consultation, schedule an appointment, contact our team, or otherwise interact with our business.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Your first and last name

• Phone number

• Email address

• Home address or project location

• City or service area

• Preferred appointment date and time

• The type of bathroom solution you are interested in

• Your desired project timeline

• Information about your bathroom, accessibility needs, or project

• Messages, photographs, measurements, or documents you submit

• Any other information you choose to provide

We may also automatically collect limited technical information when you use our website, such as:

• Internet Protocol address

• Browser and device type

• Pages viewed

• Approximate location

• Referring website

• Date and time of visits

• Cookie and website interaction information

2. How We Use Your Information

We may use your information to:

• Respond to questions and consultation requests

• Contact you by phone, text message, or email

• Schedule and manage appointments

• Confirm whether your property is within our service area

• Assess your bathroom renovation or conversion needs

• Prepare recommendations, designs, estimates, or quotations

• Provide and manage requested services

• Send appointment reminders and project-related updates

• Improve our website, services, and customer experience

• Maintain business and customer-service records

• Prevent fraud, misuse, or security incidents

• Meet legal, tax, insurance, and regulatory obligations
   

We will not use personal information for purposes that are unrelated to those described in this policy without obtaining additional consent where required.

3. Consent

By submitting information through our website, booking calendar, contact form, phone, email, or text message, you consent to the collection and use of your information for the purposes described at the time it is collected and in this Privacy Policy.

You may withdraw your consent at any time, subject to legal, contractual, or record-keeping requirements. Withdrawing consent may limit our ability to provide certain services or respond to your request.

4. Phone, Email, and Text Communication

When you request a consultation or submit a contact form, Easy Bath Renovations may contact you regarding your inquiry, appointment, estimate, or project.

This may include communication by:

• Telephone

• Email

• SMS or text message

Submitting an inquiry does not require you to purchase any product or service.

Project-related messages and responses to your request are separate from optional promotional communications. Where required, we will obtain appropriate consent before sending promotional emails or text messages.

You may ask us to stop promotional communications at any time by:

• Using the unsubscribe option included in an email

• Replying STOP to an applicable marketing text

• Contacting us using the information at the bottom of this policy

CASL generally requires businesses sending commercial electronic messages to have consent, identify the sender, and provide a working unsubscribe mechanism.

5. Appointment Scheduling

Our website may allow you to request or schedule a consultation through an online booking system.

The booking system may collect information such as your:

• Name

• Contact information

• Home or appointment address

• Requested service

• Preferred appointment time

• Notes relating to your consultation

Information entered into the booking system will be used to schedule, confirm, manage, and follow up on your appointment.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember visitor preferences

• Understand how visitors use the website

• Measure website traffic and performance

• Improve website content and navigation

• Measure the effectiveness of advertising campaigns

Some cookies may be placed by third-party services used on the website, such as website hosting, analytics, booking, embedded content, or advertising providers.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

Where required, visitors will be provided with choices regarding non-essential analytics or advertising technologies. Canadian privacy guidance emphasizes meaningful consent when personal information is collected, used, or disclosed through tracking technologies.

7. When We Share Information

We do not sell or rent personal information.

We may share information with service providers that assist us with business operations, including:

• Website hosting and maintenance

• Appointment scheduling

• Customer relationship management

• Email and text communication

• Advertising and analytics

• Form processing

• Cloud storage

• Payment processing, where applicable

• Professional, legal, accounting, insurance, or technology services

These providers may only receive the information reasonably necessary to perform their services.

We may also disclose information when required to:

• Comply with a law, court order, or legal process

• Respond to lawful government or regulatory requests

• Protect our legal rights, property, customers, employees, or the public

• Investigate fraud, security incidents, or misuse

• Complete a sale, reorganization, or transfer of the business, subject to applicable privacy requirements

8. Third-Party Services and Links

Our website may contain links to third-party websites or use services operated by other companies.

These services may have their own privacy policies and information-handling practices. Easy Bath Renovations is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party service you access.

9. Storage and Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to your inquiry

• Provide requested services

• Maintain customer and project records

• Meet warranty, accounting, tax, insurance, legal, and regulatory requirements

• Resolve disputes

• Enforce agreements

When information is no longer reasonably required, we may securely delete, anonymize, or destroy it.

10. Protecting Your Information

We use reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.

These safeguards may include:

• Password-protected accounts

• Access restrictions

• Secure website connections

• Reputable hosting and software providers

• Staff and contractor access controls

• Secure storage and deletion practices

No website, email system, online form, or electronic storage method can be guaranteed to be completely secure. PIPEDA requires safeguards appropriate to the sensitivity of the information being protected.

11. Accessing or Correcting Your Information

You may contact us to:

• Ask what personal information we hold about you

• Request access to your personal information

• Correct inaccurate or incomplete information

• Withdraw consent where applicable

• Ask questions about how your information is handled

• Request deletion, subject to legal and business record-retention requirements

We may need to verify your identity before responding to a request.

12. Privacy Concerns and Complaints

Questions, concerns, or complaints about this Privacy Policy or our handling of personal information can be directed to our Privacy Contact using the information below.

We will review privacy concerns and make reasonable efforts to respond and resolve them appropriately.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website tools, business practices, or legal obligations change.

The revised version will be posted on this page with an updated “Last updated” date. We encourage visitors to review this page periodically.

14. Contact Us

Easy Bath Renovations
Attention: Privacy Contact
15 Ellington Avenue, Unit 12
Stoney Creek, Ontario L8E 4E9
Canada

Phone: (289) 983-1077
Email: vishallsheth@gmail.com
Website: easybath.ca